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RETURN POLICY

Customer satisfaction is our goal here at Deadcelebritee.com. In the event that any of our items does not meet your expectations, please return it in its original unused condition with tags and original packaging (if any) for a refund or for a prompt exchange.


All return, credit, and exchange requests should be made within 30 days of receipt of the order. We will not process any requests that fall beyond those 30 days. Any items that do not meet these guidelines will be returned to you.
If a damaged item is shipped to you, please notify us within 10 days from the day you receive your package.

HOW TO RETURN
All Deadcelebritee purchases include information and instructions for exchanging, replacing or crediting an item. Each shipment has a pre-addressed return label and return/exchange form for your return convenience. All returned items should be accompanied by a properly completed return form, which helps us process your return quickly!

REFUNDS
Returns will be credited to the original form of payment on full-priced items only. We will not process incomplete returns, so please make sure that the item that you are returning is complete. If it is not complete, your refund will not be processed and your item(s) will be returned to you.
Sale items are eligible for exchange only (please see below for more details). Please allow 2-3 weeks from the shipping date for your account to be credited and 1-2 billing cycles for the credit to appear on your statement.

EXCHANGES - FULL PRICED ITEMS
We will honor one exchange request per order. Please fill out the return/exchange form included with your order and mark the item(s) that you would like in exchange for the item(s) being returned. In rare instances, stock may not be available to enable your exchange request. In the event that a no-stock situation occurs, we will refund you the purchase price to your original form of payment. Please keep in mind, your purchase price will be the amount we apply to any exchange.
Please ensure that the item you are sending us for exchange is complete. If it is not complete, it will be returned back to you and your exchange request will not be processed.
Please see below for our policy on sale items. 

EXCHANGES - SALE ITEMS
Sale items are eligible for exchange only. You may exchange your sale item(s) for item(s) of equal value. In the event that you would like an item(s) that is of higher value, we ask that you pay the difference. Please keep in mind that we will process one return/exchange request per order, so please be sure to include all the items that you want to exchange on the return form. 
Please ensure that the item you are sending us for exchange is complete. If it is not complete, it will be returned back to you and your exchange request will not be processed.
Any package postmarked after 30 days will be returned to you.

REFUNDS/EXCHANGES - JEWELRY
Please Note: Jewelry must be in it's original unused condition (i.e. no scratches, etc) and the original packaging and size tag (if any) must be included with any return/exchange request. Earrings are final sale and not eligible for return. 

BLIND BOXES/BLIND BAGS
Our blind boxed/blind bag items are "blind," meaning, you don't get to choose what assortment of merchandise you'll receive. Think of it as a sweet surprise! Please understand that due to the production process, variations may occur from shirt to shirt. As these are blind boxed items, duplicates may also occur.
Due to the nature of blind boxes/blind bags, there are no returns, refunds or exchanges on any of our blind boxed/blind bag items. No exceptions. All sales are final.

WRONG/DAMAGED ITEMS
If the wrong item is shipped out to you due to a mistake on our part, your returned or exchanged item(s) will be shipped at no cost. If a damaged item is shipped to you, please notify us within 10 days from the day you receive your package by replying to your confirmation email.
Notifications received after the 10 days will not be honored.

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